Shipping & Returns

Shipping

We offer FREE shipping within the U.S. for all orders – no matter the amount! We ask you to allow 2 to 5 business days for us to process and review your order once submitted. We ships orders by UPS. Shipping times are usually 2 to 4 business days after processing but can vary due to recipient location. Please keep in mind that these timelines are estimates and do not account for holidays, 
inclement weather, back orders, or general postal service performance. Payment receipt and tracking information are sent to you via email after 
we complete your order.

 

Returns

Your satisfaction of our products is of utmost importance to us. Be sure to check your order carefully once it arrives for any shipping damages. You can submit claims for damaged items by sending us an email at info@doclen.com within three days after receiving the shipment. Please include specific details and photos of product damage. Send an email to info@doclen.com for any inquires about our return policies. For any damaged products from shipping, return within 7 days of receipt for new shipment.